COVID-19 Information


Federal student loan flexibilities for the COVID-19 emergency have been extended at least through September 30, 2021. We are updating our websites and systems as quickly as possible to explain the types of relief now available for federal student loans held by the Department of Education. We appreciate your patience. Visit StudentAid.gov/coronavirus for updates.



DEPARTMENT OF EDUCATION CONSUMERS


Did you receive a letter or phone call from us? If you have a federal defaulted student loan through the Department of Education or if you have any questions about what National Recovery Solutions can do for you, please use the information below to find out more.


NEW YORK RESIDENTS: Please contact us to confirm your preferred language for future communications. All communications are in English. Written communications are in English. A translation and description of commonly used debt collection terms is available in multiple languages at www.nyc.gov/dca


Contact Us


TOLL FREE:

(800) 963-5941


EMAIL:

info@nrsolutionsllc.com


FAX:

1-866-681-8180

MAIL:

Department of Education Division


Coast Professional, Inc.


P.O. Box 2899


West Monroe, LA 71294


StudentAid.gov/coronavirus

Forms you need

  • Financial Information Statement (FIS)
  • Rehabilitation Agreement Letter
  • Third Party Authorization
  • ICRP Consolidation Application
  • Direct Consolidation Application
  • Standard Consolidation Application